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iT park Mongolia

Ministry of Digital Development, National Information Technology Park.

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Baga Toiruu-49, Sukhbaatar District, Ulaanbaatar(+976) 11-327123info@itpark.mn

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Terms of service

Last updated: August 12, 2026

By using this platform you accept the terms below. Where a training or examination regulation applies, that regulation takes precedence over this document.

1. Your account

  • You must provide accurate information. In particular, a name or national ID entered incorrectly may mean a certificate cannot be reissued.
  • Do not share your credentials. You are responsible for activity carried out through your account.
  • The same e-mail address creates separate accounts on the NITP and the Virtual Zone platforms.

2. Orders and payment

  • The payable amount is calculated by the system from the published catalogue prices. The amount shown at checkout is the amount charged.
  • Payments are made through QPay. Once payment succeeds the order is confirmed and a VAT receipt is issued.
  • An unpaid order is cancelled automatically after a set period, releasing any slot it was holding.

3. Cancellation and refunds

  • You can cancel an unpaid order yourself from the portal.
  • Once payment has been taken, refunds follow the rules of the service concerned — see the training and examination regulations for those conditions.
  • Cancelling a coworking membership does not shorten the term you have paid for: access runs to the end of that month and the next renewal is stopped.

4. Prohibited use

  • Sending bulk automated requests, or deliberately holding booking slots.
  • Using another person’s name or national ID without their consent.
  • Attempting to bypass platform security or exploit vulnerabilities.

5. Changes to the service

  • NITP may change the content, prices and schedule of its services. Changes do not affect orders already paid for.
  • If these terms change, the revision date shown on this page is updated.

6. Limitation of liability

  • We aim to keep the platform available, but it may be interrupted for technical reasons.
  • NITP is not liable for delays caused by third-party services such as the payment provider or e-mail delivery.

7. Contact

  • E-mail: info@itpark.mn · Phone: (+976) 11-327123